HOW TO ORDER:
1) Select 'Add to Cart' for items you want to purchase. You may view in your local currency (MYR / SGD / BND / etc) by selecting the currency option selector on top left corner of the page.
2) After you have selected all your items, click 'Check Out' and enter your shipping details (Important: Please include your Mobile Number)
3) Proceed to payment. When making payment, please ensure Pop-up blocker is disabled
At the moment payment can be made via:
- ONLINE BANKING (Maybank2u, CIMB Clicks, Bank Islam, BSN, etc)
- Bank deposit (ATM transfer, Cash deposit machine)
- Credit card
For bank deposit, please bank into the account number given and email bank in slip to email@example.com
If no payment received within 48 hours, we will cancel your order.
4) After we have received your payment, we will proceed with your order. Shipping takes approx 2-3 weeks subject to (customs clearance and logistics) to despatch from our warehouse (For international orders, please factor in the additional days to reach you depending on the mode of shipment chosen). We will email you with tracking code after order is sent out.
5) Please note that it is the customers' responsibility to trace their parcel from courier website themselves once the tracking number is given. We do not have any control of the parcel handling by the courier company. If your parcels are returned back to us due to possible reasons (unclaimed, wrong address given or no such person etc), customers need to pay for additional postage to post again the parcels.
NOT SURE HOW TO ORDER ON WEBSITE? Just email the items you want to firstname.lastname@example.org and our admin will process your order for you!
By purchasing at Labelmira Collection, you agree to our terms below:
- All the items displayed are preorder items unless stated otherwise.
- It usually takes 10-15 working days upon your payment for items to despatch from our warehouse and is subjected to custom clearance or logistics handling. For international orders, please factor in the additional days to reach you depending on the mode of shipment chosen (Occasionally there may be delay due to custom clearance and logistics handling. By purchasing with us you agree to patiently wait for your items to be mailed to you in cases of delay)
- Full payment must be made upon placing order and no refund/cancellation is allowed once payment made.
- There may be cases where items are out of stock/shortlanded after order is placed. In cases where items are shortlanded/out of stock, you may choose to receive credit note (via discount code) or choose a replacement item. No cash refund is offered. We only offer refund in terms of credit note (discount code). Any separate shipping shall be borne by customers.
- All the items are inspired pieces and are not affiliated to any brands in any way.
- The actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. However, we have made every effort to display, as accurately as possible.
- Size measurement are laid flat and may have 1-3cm discrepancies due to human measurement and may not be considered as a defect.
- Please understand that we don't do size exchange due to all preorder items are from overseas.
- We advice that all items are handwashed and NOT soaked .We do not guarantee that the items will not be altered (color runs, size shrinks..etc) after washed or soaked, and if this happens, we will not be responsible and no return request due to this reason will be entertained.
- Colour may transfer onto other garments, upholstery and bags. Do take note whenever necessary.
- Once the Despatch Confirmation is emailed to you, your products are under the responsibility of our third party postal service providers and we shall not be responsible for lost or unclaimed parcel. Any claim will have to be made with our third party postal service providers and we will make reasonable effort to assist in compensation claims (if any).
- For all international orders, any customs or import duties charged once the parcel reaches its destination country (if any) must be paid for by the recipient of the parcel.
- Customers will be contacted via email should we receive any bounced parcels bearing their name. Cost for re-delivery will be borne by the customer.
- Voucher/Discount Codes/Credit Notes/Gift Cards issued can only be utilized by the account holder unless otherwise stated. They are non-transferrable in nature. Vouchers can only be extended to a maximum period of one year from the date of issue. If it is not utilized within the given timeframe, the amount will be forfeited. (unless otherwise stated). Vouchers/Discount Codes/Credit Notes/Gift Cards are only valid if they are inputted during check out. The value of each individual Voucher/Credit Note has to be utilized within one transaction, any remaining amount will not be refunded.
- Prices and shipping rates are subject to change without notice but changes will not affect orders that have already been accepted.
We reserve the right to make amendments to any of the above Terms & Conditions. In the event of any dispute, we reserve the right of final decision.