Notice on delivery delay: Due to the current situation and MCO in placed, processing and delivery of orders are affected. Rest assured that as soon as the MCO has been lifted, all delivery process will normalize as they were used to be.
Express shipping within Malaysia:
||Order Below 3 Items
||Order Above 3 Items
||Order Above 5 Items
Flat rate shipping (3-5 working days*) outside Malaysia:
For shipping to other countries, please email us at email@example.com
Flat Rate Express Shipping
(SAME AMOUNT REGARDLESS OF NO. OF ITEMS)
||RM79 (Promotion rate)
||Please email firstname.lastname@example.org
||RM49 (Promotion rate)
For local express shipping, delivery is 1-4 working days once your tracking code is provided. For international express shipping, transit time between airports ranges from 5-10 days once your tracking code is provided. These transit times are subject to custom's clearance, transport conditions and volume of mail traffic. Any international item has acceptance process procedure and actual delivery time to the recipient is based on practices by postal administration of that country under their own jurisdiction. Customers are advised to check with your local Post Office three (3) working days from the date the parcel leaves Malaysia.
Here is the link for the estimated transit time for each country - Click here for more detail
Free Shipping Terms & Conditions
- No promo code needed! Free shipping is automatically applied at checkout when your order is over the specified threshold.
- The threshold for free shipping is calculated after any promotions and discounts are applied.
- Free shipping is a limited promotion and may change without prior notice.
Your item(s) will be processed within twenty working days* excluding Weekends & Public Holidays (subject to custom clearance) upon payment notification received. All orders have to be processed/packed for shipment arrangement and the delivery timeline might be subjected to custom clearance and logistic handling/processes. We will email you tracking code once your parcel is despatched from our warehouse.
*Please note all items are pre order (20 working days) and local shipping time (3-5 working days approx) is counted after parcel is sent out from our warehouse.
Custom Fees (If applicable)
For orders outside Malaysia, kindly note parcels may be subject to import duties and taxes once it has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges you are advised to contact your local customs office.
DISCLAIMER: While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us or recipient not able to collect parcel on time resulting in the parcel bouncing back to us thus incurring additional postage cost.